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Frequently Asked Questions

Tracking Issues

JIRA is used to capture and organize issues, assign work, and follow team activity.  We encourage you to use our Rubin Lab JIRA to enter your feeback as you use ePAD.  Issues may consist of suggestions, comments, or bugs.  

Login to JIRA with the user name "epadbugreporter" and enter your issue.  Please include who you are, what you are trying to do, and why.  We would like to understand your task and how ePAD could be used to accomplish the task.  

Your feedback is very important to us.  Instead of emailing us, please enter your feedback into JIRA so that we may track, prioritize and assign resources to addressing your issue.

If you are unable to access JIRA, please ask a question on the ePAD Users google group or send us an email